Data Deletion
Last updated: July 26, 2026
Short answer: You can delete your Growently account and all associated data at any time — either from inside the app (Settings → Delete my account) or by emailing support@growently.com. We permanently delete everything, including any data from connected TikTok, Instagram, and Facebook accounts, within 30 days.
What gets deleted
When you delete your account, we permanently remove:
- Your account and profile (email, login details);
- All content you uploaded — videos, images, captions, scheduled posts, calendars, and queues;
- Any data we received from connected TikTok, Instagram, or Facebook accounts through their official APIs (such as basic profile information and connection tokens);
- Your settings and preferences.
How to delete your data
- Option 1 — In the appSign in to Growently, go to Settings → Delete my account, and confirm. This removes your account and all associated data.
- Option 2 — By emailEmail support@growently.com from the email address on your account, with the subject "Delete my account." We'll verify the request and delete your data.
- We confirm and complete it within 30 daysYou'll receive confirmation once your account and data have been permanently deleted.
Disconnecting a social account
If you only want to revoke Growently's access to a connected platform (without deleting your whole account), you can disconnect it at any time from within Growently, or directly from the platform's own settings:
- TikTok: Settings and privacy → Security & permissions → Apps and services.
- Instagram / Facebook: Settings → Apps and websites → remove Growently.
Disconnecting immediately revokes our access to that platform, and we delete the associated connection data.
Questions?
If you have any questions about deleting your data, or want us to confirm deletion, email support@growently.com — we read every message. For full details on how we handle your information, see our Privacy Policy.