Dashboard → Connect account → TikTok → approve on TikTok's official login page. We never see your password; access uses TikTok's official API tokens, refreshed automatically. Disconnect any time in Settings — tokens are deleted immediately.
New Post → drop in a video (or Choose from your library) → caption + hashtags → pick who can view (defaults to Public) → set date & time → Schedule post. It publishes automatically at that minute and appears on your Calendar. Leave the time blank to publish right now.
Upload videos once; reuse them in any post without re-uploading. Search, sort and filter your files; video thumbnails generate automatically. Storage: 50 GB on Creator, 250 GB on Pro, kept while your plan is active.
More → Bulk Upload → Download the CSV starter file. Columns: caption, platform, date (YYYY-MM-DD HH:MM), media_filename (must match a video already in your library), hashtags, first_comment, notes. Rows with media + a date schedule instantly; incomplete rows save as drafts. The starter file's six example rows demonstrate every rule.
More → Queues: drop proven posts into a queue, then Set schedule (e.g. Mon & Thu at 6 PM). Growently automatically promotes the oldest queued draft to the next slot — your calendar refills itself. Queues are a Pro feature.
In New Post choose Send for approval (under the Schedule button's ▾ menu). The post waits in More → Approvals until someone approves it — approval keeps the originally chosen publish time. Nothing publishes without a yes.
Every TikTok post has audience control (Public / Friends / Only me — options mirror your TikTok account's allowed set), comment/duet/stitch toggles, and branded-content disclosure. Your last audience choice is remembered. Note: branded partnership content is always posted Public, per TikTok's rules.
Settings → Plans & billing shows your plan, renewal date, next payment, card and recent invoices. Upgrades are prorated automatically — you pay only the difference for the rest of the cycle and your renewal date never moves. Cancel any time; access continues until the period ends, and nothing is deleted.
Your timezone is detected automatically from your device and used for all scheduled times. Change it any time in Settings → Timezone — useful when you schedule for an audience in another region.
Sign-in screen → Forgot password? → enter your email → open the link we send → choose a new password on the reset page. You're signed in automatically after. Link expired? Request a fresh one the same way.
Open the post from your Calendar — the exact reason is shown. Common causes: TikTok connection expired (reconnect in Settings), video file missing, or a plan limit reached. Failed posts are never retried silently; fix the cause, pick a new time, and reschedule.
In New Post, the First comment field (150-char limit) posts automatically right after your video goes live — creators use it to park hashtags or a link so the caption stays clean.
Settings → Delete account, or follow growently.com/data-deletion. All content, media, tokens and personal data are removed within 30 days per our privacy policy. Disconnecting TikTok alone (without deleting the account) immediately revokes and deletes its tokens.